Seacoast Garden Centre Ticket Portal

FAQs / Help

What happens when I buy a ticket online?

On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number.  Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number.

Do you issue refunds?

No, we regret we are unable to issue refunds online.  Please speak to us in store.

Are there any changes due to COVID-19 restrictions?

As with all events this year we have been working really hard all Summer to ensure that we can open our wonderful Pumpkin Patches this year for our lovely pumpkin pickers! We have, therefore, implemented some measures to ensure that our customers remain safe with Covid- 19. 

We are operating an online booking system to limit the number of people in the field and all tickets will need to be pre-booked before arriving at the Pumpkin Patch 

  • We have hand sanitiser stations at the patch 
  • One wheelbarrow per family with sanitiser station for you to santise your own wheelbarrow 
  • Toilets are available if necessary with hand sanitiser to be used pre and post use. 
  • We have plenty of signs reminding customers to stay socially distance as per the Government Guidelines 
  • We are taking both cash and card but conactless card payments are our prefered option 
  • Masks will not be provided as they are not compulsary outdoors, but you are welcome to bring your own.  

This is a new system for this year in light of Covid-19, so we do ask for your co-operation while we work out how to keep you all safe, while also ensuring you can enjoy some lovely outdoor family fun at our Pumpkinfest.  

 

What do I need to bring with me?!

The WHOLE family, your tickets or a phone showing your tickets, wellies for all, gloves as the stalks can be prickly- especially for children; a bag/ clothes as the pumpkins will be muddy and a camera to take lots of snaps and selfies of course! All of the pumpkins are cut in the field so there is no need to bring any knives or cutters and these will not be permitted on site!